Frequently Asked Questions
Shipping
What Shipping Methods Are Available?
Our shipping is sent by standard Australia Post which is currently 2-9 business days depending on where you are in Australia.
Do You Ship Internationally?
We are currently only shipping within Australia.
Payment
What Payment Methods Are Accepted?
Payment is accepted via PayPal.
Order & Returns
How Can I Cancel Or Change My Order?
If you would like to cancel or change your order, please email us at info@organicbychoice.com.au and we will be more than happy to assist you.
Do I need an account to place an order?
No you do not need an account to place an order, you can also checkout as a guest.
How Do I Track My Order?
Once your order has been shipped, we will provide you with the tracking details in your shipping confirmation email. You can then track your order on the Australia Post website.
How Can I Return a Product?
Please email us at info@organicbychoice.com.au within 7 days, with your order confirmation number and reason why you would like to return your product. Refer to https://www.organicbychoice.com.au/shipping-returns/ for more information.